Access Full Position Posting
Purpose:
The Reference/Circulation Assistant role is responsible for providing library users with a broad range of information and assisting with reference inquiry services by in-person, email, telephone and through the library's virtual service. The role provides a range of circulation services to library users including the lending of basic digital equipment. The role processes materials for course reserves and performs collection maintenance and support functions for the Markham library.
Education:
University degree or an equivalent of 4 years recent experience (defined as within the last five years) working at York University and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below. A Library Technician Diploma is considered an asset.
Experience:
Two years' experience in providing related front-line public service in a reference environment or in another high-volume area public service area. Online database searching experience required. Some academic research experience preferred.
Skills:
Knowledge of post-secondary library databases and academic bibliographic searching tools
Knowledge of an on-line records system required
Demonstrated ability to maintain accurate records and work with data to compile reports, working accurately with figures
Demonstrated ability to answer academic subject related inquiries clearly and concisely, specifically in a reference-oriented environment
Demonstrated ability to collaborate and work in a team, and ability to work independently,
Ability to work effectively under pressure of changing priorities and high volume and to deal courteously and effectively with people
Effective interpersonal skills and ability to develop and maintain effective working relationships across relevant areas of the university
Effective oral and written communication skills, including good presentation skills
Effective organizational skills including setting priorities, and multi-tasking
Problem solving skills and good judgement Technical
Intermediate skill level of Microsoft Office, Word, Excel and Power Point for word processing, spreadsheet use, and preparing presentations
Knowledge and experience using web applications to create and maintain web pages
Additional Notes:
Please note: This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.. This position works at the Keele Campus Scott Library until Markham Campus opens.
Hours of work:
Position 1: Sun 12:30pm – 8:30pm, Mon – Tues 11:30am – 7:30pm, Wed – Thurs 7:30am – 3:30pm - Summer: Sun 12:30pm – 8:30pm, Mon – Thurs 9am – 5pm
Position 2: Tues 7:30am – 3:30pm, Wed - Thurs 11:30am – 7:30pm, Fri 8:30am – 4:30pm, Sat 10:30am – 6:30pm - Summer: Tues – Fri 9am – 5pm, Sat 10:30am – 6:30pm
Access Full Position Posting
If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to view and apply for jobs, you must apply through the Employee Career Portal - YU Hire to be considered an internal applicant.
As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. This is referred to as the 'Posted Date' on the job posting. Please refer to the 'Posting Intent' on the job posting.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
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York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.